Privacy Policy

1. Introduction

PropZia ("we," "our," or "us") is committed to protecting your privacy while providing the best possible customer experience through AI technology. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered real estate marketing service.

Important Notice: PropZia uses artificial intelligence to analyze your property information and generate personalized marketing content to provide the best customer experience. If you do not agree to AI analysis of your data for service enhancement, you should not use this website.

By using our service, you consent to the data practices described in this policy, including AI analysis for service optimization.

2. Information We Collect

Personal Information

• Email address and account credentials
• Name and contact information
• Property information, descriptions, and photos you upload
• User preferences and interaction patterns for AI optimization

Automatically Collected Information

• IP address and location data (for currency detection)
• Browser type and device information
• Usage statistics and interaction data
• Photo upload and storage metadata

3. How We Use Your Information

• To provide and maintain our AI marketing service globally
• To process your property photos and generate personalized marketing content using AI
• To analyze user behavior and preferences to enhance customer experience
• To manage your account and provide technical support
• To detect your location for appropriate currency and measurement display
• To send you important service notifications and updates
• To improve our AI algorithms and develop new features based on usage patterns
• To provide personalized recommendations and optimize service delivery
• To comply with legal obligations in applicable jurisdictions

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• AI Service Providers: OpenAI and other AI partners for content generation and analysis to enhance customer experience
• Cloud Storage: Cloudflare R2 for secure file storage and global content delivery
• Technical Partners: Third-party services that help us deliver and improve our platform globally
• Legal Requirements: When required by law or to protect our rights in any jurisdiction
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you explicitly consent to sharing

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your property photos, AI-generated content, and personal data are stored securely using Cloudflare R2 with industry-standard encryption and access controls. All AI processing is conducted with appropriate data protection measures.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights (GDPR & Privacy Laws)

Regardless of your location worldwide, and especially if you are in the European Union, United Kingdom, or other jurisdictions with applicable privacy laws, you have the following rights:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data
• Portability: Request transfer of your data
• Objection: Object to certain processing activities
• Restriction: Request restricted processing

To exercise these rights, contact us at privacy@propzia.net

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.

9. Cookies and Tracking

We use essential cookies to provide our service and remember your preferences (such as currency selection). We do not use tracking cookies for advertising purposes.

10. Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@propzia.net
• Website: https://propzia.net